Quality Process Manager with 3+ years proven management experience required for a permanent role in a consumer electronics multinational in North Dublin. The successful candidate must have a good understanding Quality & Product Development Processes.

Key Responsibilities:

  • Ensure maintenance of ISO9001:2015 Quality certificate
  • Ensure customer satisfaction levels are achieved across the business
  • Active engagement in the timely resolution of customer complaints in either product quality or other business area
  • Process Management – development of a quality culture within the organization, maintain & publish processes towards the business and support continuous improvement programs across functional teams and process owners
  • Continual Business Improvement by means of business analysis, leading to process improvement, enhancement of existing tools scope or specification, development and deployment of new tools across the business
  • Process standardisation across divisions and locations
  • Project management of cross-functional initiatives

Requirements: 

  • Degree qualified
  • Proven ability to lead ISO9001:2015 processes, including audit preparation and conducting audits
  • 3-5 years’ experience practising Total Quality Management
  • 3 years in a leadership role
  • Thorough understanding of both Quality & Product Development Processes and a high level of general business understanding & awareness
  • Excellent communication skills with ability to influence stakeholders
  • Must be authorised to work in Ireland

Please contact Emer Moore to discuss in confidence
00353578638188       
emoore@emtechrecruitment.ie

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